At Smart Traders, we are committed to ensuring your satisfaction with every purchase. If you are not completely satisfied with your order, you may request a return or refund within 14 days of receiving your items.

Return Eligibility: To be eligible for a return, your item must be unused, in its original packaging, and in the same condition as when you received it. Proof of purchase (such as your order confirmation email) is required.

Non-Returnable Items: Certain items such as earphones, screen protectors, and clearance sale items are not eligible for return or refund due to hygiene and safety reasons.

Return Process: Contact us at Info@smarttradersllc.com or +1 (984) 365-4989 with your order number and reason for return. We will provide you with instructions and the return shipping address. Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.

Refunds: After we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be issued to your original payment method within 5-7 business days.

Damaged or Incorrect Items: If you receive a defective, damaged, or incorrect item, please contact us immediately. We will arrange for replacement or refund at no additional cost to you.

Exchanges: We only replace items if they are defective or damaged. If you need to exchange an item, please contact us using the information provided above.

Contact Us: For any questions or concerns regarding our Refund and Returns Policy, please email us at Info@smarttradersllc.com or call +1 (984) 365-4989.